Returns & Exchanges
At Azuna, we want you to breathe easy with every purchase. If you are not completely satisfied with your home fragrance or air purifier products, you may return them within 60 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
- 3.Pack and Ship
Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.