Frequently Asked Questions

Everything you need to know about enhancing your living space with Azuna.

What is the typical shipping timeframe for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a return policy for home goods?

Yes, we offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are Azuna products covered by a warranty?

All our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.

Can I request fabric swatches before making a purchase?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture match your home perfectly.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly in your Azuna account dashboard.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.